Value Protection
We value your trust to safely ship your essentials, this is why we offer declared value protection through the carrier.
Each Trünk Move includes up to $1,000 of value protection per Trünk parcel crate, and if you want to increase the amount, you can purchase additional value protection.
In the event of loss or damage which may give rise to a claim under this protection plan, you must give immediate notice by filling a claim form no later than ten business days after delivery of your property. Your claim is deemed as received after the form is completed and submitted on the Trünk Moves website.
You'll be asked to provide basic information about the shipment and your losses including contact information, total value, and an estimate of damages. If you have additional questions, please feel free to contact our Support team.
File a Claim
Ship Personal Effects Safely with TrunkMoves
TrunkMoves is built for moves that are too large for airline baggage but too small for container freight. The goal is not only convenience. The goal is to keep the shipment in a more controlled environment from pack-out through delivery.
Parcel networks expose shipments to repeated vibration, drop events, orientation changes, and stacking pressure. That is why professional packaging teams rely on distribution-test logic such as ISTA sequences to judge whether packaging still protects the contents after the first hazard has already occurred. In practice, ISTA-style methods are employed by packing a representative shipment, then subjecting it to vibration, compression, and drops on faces, edges, and corners to confirm that the container, closures, and internal protection retain performance throughout transit.
Loose paper filler or crumpled paper is not recommended here for heavier or longer-lane shipments. Under sustained load and vibration, paper compresses, settles, and does not meaningfully rebound. That means the protective gap around the contents can disappear during transit. Better results come from resilient cushioning, structural fitments, and container systems that maintain geometry under load.
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